If you do not find the information needed, please email us at info@jteventsupplies.com.
Our rental rates are based on a 24-hour period. Please contact one of our rental specialist to discuss long term rentals.
Receipt of the rental agreement and 50% deposit reserves the rental supplies. The full balance is due 3 days prior to delivery.
If the customer elects to cancel the rental, or should adverse weather conditions impede installation, we are unable to process refunds. However, we will gladly extend a credit for the full value of your payment to be used towards future services, effectively serving as a raincheck. The funds are valid for 1 year starting the day after your original rental start date. All deposits are nonrefundable.
Our standard delivery service is Monday through Friday from 9 am to 3 pm. Normal delivery rate will range from $75 for up to 25 miles or dependent on location if further. Please allow 3 days notice.
Before and after hour delivery and pick up is available for an additional fee. Please reach out to our rental specialist for pricing. (Our hours of operation is Monday - Friday 9 am - 5 pm. Saturdays 9 am - 1 pm)
We do offer set up/take down service at an additional cost.
Designated delivery times can be arranged in advance prior to delivery/pick up day but is limited by the number of requested received for a given day. The fee is $80.
Customers can pick up and drop off during standard business hours.
The replacement cost of that item will be charged.
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